ORM

Hotel Reputation Management Services

Customer reviews can make or break the online reputation of your hotel or restaurant or any other hospitality services business. Regardless of how good your service is, there will always be those few people who bring down your name by posting negative reviews on sites like Google+, Trip Advisor, Yelp and other local business directories. And these reviews have huge impact on consumer purchase decisions.

You can enjoy reliable defence against this online defamation, and can seek the services of hotel reputation management experts like ourselves, to remove any unfair or biased opinions and reviews that may be negatively affecting your hotel’s reputation online. We can also help to defend against competitive smear campaigns. These, if left undefended, can destroy your hotel or restaurant business as potential customers may be dissuaded by online opinions and reviews that take an unfair bias or approach.

Our Hotel Reputation Management Services include :

• Monitoring online reviews on
  • Social Media sites like G+, Facebook, Twitter
  • Niche sites like Trip Advisor
  • Local business directories like Yelp, Google My Business and others
• Removing Bad Restaurant Reviews
• Removing Negative Hotel Reviews and Unfair Complaints
• Improving online ratings by generating positive reviews
• Boosting Positive Web Content
• Building and Cultivating a Positive Online Identity
• Online Search Management and Suppression of Negative Results
• Defense Against Smear Campaigns from Competitors